Recently Paul & I were getting settled in for yet another flight back from the Microsoft Redmond offices, when our typical System Center banter turned to the subject of airlines, profitability, and what was really separating successful companies from the herd in 2014 and beyond. I recalled having read somewhere that Southwest Airlines had recently recorded their 40th consecutive year of profitability…..an achievement that as most of us know, was not matched by their competitors by any stretch of the … Continue Reading
When something as genuinely great and ground-breaking as System Center comes along, we think it would be crazy to keep quiet about it in today’s hyper-socialized world. We’ve made it our mission to pick this platform up and shake it around a bit then share our thoughts via all means necessary on how we think it can help benefit the industry, and more importantly, your business.
Whatever your preference, emails, tweets, webinars, blogs or videos, just like System Center, we’ll provide a way that works for you.
Activity Management in a Nutshell ITIL defines a process as a structured set of activities designed to accomplish a specific set of objectives. System Center Service Manager 2012 takes this definition to heart and puts a significant emphasis on Activities. Although the topic of managing activities is not officially covered by ITIL or MOF, it is indeed a discussion we tend to always have with our clients. By leverage activities within Service Manager, clients are able to more effectively manage … Continue Reading
Last week the Cireson team attended the System Center Universe conference. We love that conference because it is really a “by the community, for the community” type of event. I was one of the presenters during the conference and spoke on the topic of automating IT processes using System Center Service Manager (SCSM) and the new Service Management Automation (SMA) which is built on PowerShell workflows. The recording of that session should be available soon on the SystemCenterUniverse.com site. SMA … Continue Reading
Is it just me or does it seem like some aspects of asset management software are still stuck in the ‘90s? One area in particular that seems like it was designed by someone that’s probably retired and learning to surf on a Pacific island beach by now is barcode scanning. I hear about people all time using antiquated bar code scanning devices and software that were built for people with large biceps and a lot of spare time and patience. … Continue Reading
At Cireson, we passionately believe Asset Management should not have to be expensive & complicated. Today marks the first time that current Provance customers can make the switch from their old Asset Management tool to the innovative Cireson Asset Management solution for only the cost of their Provance Support & Maintenance. This is a very exciting community program as we realized Provance customers pay for expensive per device licensing while not getting all the benefits of a fully integrated solution … Continue Reading