Social

Cireson is social, be part of the conversation.

When something as genuinely great and ground-breaking as System Center comes along, we think it would be crazy to keep quiet about it in today’s hyper-socialized world. We’ve made it our mission to pick this platform up and shake it around a bit then share our thoughts via all means necessary on how we think it can help benefit the industry, and more importantly, your business.

Whatever your preference, emails, tweets, webinars, blogs or videos, just like System Center, we’ll provide a way that works for you.

Data Warehouse – custom report Management Pack deployment can fail with Event Ids 33411, 33403 and 33410 during an upgrade

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This problem was bugging me sometime back and I’ve only just got around to blogging about it… Suppose you create a SQL Server Reporting Services report and you bundle this report up into a Service Manager Management Pack and deploy it to the Data Warehouse. If you are watching the deployment process running under Data Warehouse\Management Packs, you may see that the deployment status changes from “Running” to “Failed” very briefly. After a few seconds it will change from “Failed” … Continue Reading →

We are very proud to announce Chris Ross joins team Cireson.

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SAN DIEGO, May 13, 2013 /PRNewswire/ – Cireson (http://www.cireson.com/), widely recognized as the de facto Microsoft System Center experts, proudly welcomes New Principal Consultant and Corporate Practice Lead Chris Ross, formerly of Catapult Systems. “We’re delighted to welcome someone of Chris’s stature to Cireson,” said Cireson’s Managing Partner,Paul Sutton. “Chris’s impressive background and expertise will help Cireson navigate our rapid growth as we continue the path of being among the largest and most well-respected Microsoft System Center partners in the world.” And there’s good … Continue Reading →

Cireson Notify Analyst App

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Anyone who has ever installed and configured Service Manager knows the pain involved in setting up notification workflows for work item re-assignment. This becomes even more time consuming when setting up notifications for support group changes or reviewer changes. A large part of this pain is because you almost always need to export Management Pack XML and configure relationship subscriptions and notification template Guids. It is also not uncommon to have to create two workflows for each Support Group, one … Continue Reading →

Adding a Field to the Right of an Existing Field – SCSM 2012 Authoring Tool

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Purpose: Visual part of adding a field to the right of an existing field on the Incident form. First, I would like to thank all the Microsoft MVP for the Incident Extension blogs and video, and others who have provided information on extending the Incident and Service Request. We all know the Authoring Tool can be tricky. To complement what is already out there, I have provided the instructions to add the fields perfectly to the right of existing fields. … Continue Reading →