*The Cireson SCSM Auto Close app is available as a free download below*
System Center Service Manager allows for you to set the status of a Work Item from Active to Resolved for an Incident (or In Progress to Completed for other Work Items). However, if you want to automatically change the status of these Work Items to Closed after a certain amount of days, you have to modify and import scripts through XML. Who wants to do that? Auto Close app solves this challenge!
The Cireson Auto Close app takes the headache out of automating the closure of a Work Item through coding scripts. This app provides an intuitive interface to configure an Incident, Problem, Change, Release, and Service Request to automatically close on a specified day and time.
With the introduction of this app to your SCSM implementation, you no longer have to waste time on managing specific customizations for each Work Item class.
Download the Cireson SCSM Auto Close app
To download the free SCSM Auto Close app from Cireson, please complete the below form and we will automatically send you the app via e-mail. Registration will include you in all future notifications for updates to this app as they are released.