System Center Service Manager (SCSM) allows for Asset Managers to perform a one-time import of external data via a CSV file with an accompanied XML file. This one time import requires data to be in an exact format, without column headers and cannot be scheduled. The Asset Import app solves this problem, check it out:
The Cireson Asset Import app takes the guess work out of importing external data into SCSM. This app allows any out of the box CMDB data or any information in the Cireson Asset Management app to be imported from external CSV files, exposing an intuitive interface that provides the ability to map columns and schedule imports when required.
With the introduction of this app to your SCSM environment, importing of data becomes seamless. One-time imports and configuring XML files become a thing of the past. The straightforward apps will provide your organization the ability to build an Asset repository of information that is relevant and accurate when working with requests in SCSM.
Reach out to Team Cireson to discuss the possibilities with this headache saving System Center Service Manager app.