The World's Best
Microsoft Service Desk

We build industry-leading IT Service Management products that natively integrate into Microsoft Teams and Microsoft Service Manager.

Years

Microsoft Premier Partner since 2011

MILLION

1.6

People trust our products

OUT OF 5

On Microsoft Teams Appstore

Cireson + Microsoft + AI = Service Desk Magic

Since our early days, we have been pioneering service desks with Microsoft technology, designing human-centered solutions that drive innovation.

We develop powerful yet easy-to-use IT Service Management (ITSM) products from the ground up, delivering seamless, AI-enhanced support experiences that scale with your team.

Meet Our Products

Conversational AI-Powered Service Desk Made for Microsoft Teams

Tikit transforms Microsoft 365 with:

Unlock the Full Power of Microsoft System Center Service Manager

Service Manager Portal (SMP) transforms Microsoft SCSM with:

Proud of your team's hard work? Get the recognition you deserve.

2025 ITSM Awards Submissions Open through July 16

							
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Built for Microsoft. Ready for Anything.

Streamline workflows and improve productivity across the Microsoft Cloud with Cireson. Our solutions connect effortlessly with the tools you rely on daily—Azure DevOps, OpenAI, Entra, Intune, Power Automate, Power BI, System Center, and Teams—unlocking the full potential of your Microsoft investments.

With powerful integration possibilities, what will you create?

What Our Customers Are Saying

An Absolute Lifesaver

"Tikit has been an absolute lifesaver for our company to get IT support on track."

Thomas Portz

Systems Engineer at MXD Process

Top-Notch Support

“The support from Cireson has been top-notch. It’s one of the best decisions we made.”

Markus Klein

Chief Technology Officer at ConStraight

I've Loved it!

“Support from the Tikit team is just incredible…I couldn't ask for a better company to work with. I’ve loved it.”

Demi Vargas

Operations and Professional Development at Southwest Bank

Configuration is Easy

"We were up and running within a couple of days – including testing. The configuration is easy."

Jan Vidar Håtuft

Senior Engineer at Norwegian School of Economics

Refreshing to Work With

"It's refreshing to work with a company like Tikit…they truly live up to their promises."

David Morris

IT Support Manager at Yzer

The Best Vendor

"I love Tikit. We are only limited by our imaginations in Power Automate. The features they deliver are great, and everyone I/we have ever spoken with is incredible. Tikit is the BEST vendor we are working with right now. And I am genuinely blown away that from the moment we signed to even now...everyone is STILL helping us."

Lee Bodson

Information Technologist at Public Health Sudbury & Districts

Ready to Experience Tikit?

Demo

Let us walk you through a live demo and answer any questions you might have.

Free Setup

We’ll configure everything you need to start using Tikit right away.

Free 14 Day Trial

Want to get started on your own? Install Tikit and try it out for 14 days, free.

The Cireson Difference

100% Microsoft Focused

Every decision we make is with Microsoft technology in mind.

Ease of Use

Our solutions are intuitive and user-friendly.

Exceptional Support & Community

Dedicated customer service and an engaged user community.

Customer-Centric Approach

We listen and turn feedback into actionable improvements.

Doing the right thing

We prioritize doing the right thing all the time for our customers and partners.

Proven Industry Experience

IT Service Management is in our DNA.